Customer Education
Bite-Sized Courses: Unlock The Door to Effective Customer Training
All business owners would agree that customer retention is key to surviving and moving forward, especially in highly competitive markets like SaaS. To retain their clients, they spend…
Customer Education
What is User Onboarding? Definition, Examples & Benefits
Before becoming a user that sticks to your product, any individual has to understand how to use it and why they want to use it in the first…
Customer Education
Why Customer Satisfaction Should Be a Top Priority for Your Business
Are you putting enough focus on customer satisfaction in your business? If not, it is time to do so! Besides, you already know this - it's all about…
Customer Education
How To Boost Your Customer Success With Customer Onboarding
Relationships are hard – and relationships with customers are even harder. There’s just too much competition in the market, and customer demands are constantly growing. So how do…
Customer Education
The Blueprint to Build and Scale a High-Impact Customer Education Program
The SaaS industry is accelerating rapidly, especially after the pandemic. At the same time, it needs to keep up with the intense competition and growing customer demands. The…
Customer Education
8 Tips to Build a Customer Education Program for Improved Retention
Building a customer education program to reduce churn and improve customer retention is a simple yet powerful strategy any business can use. While this strategy is widely used…
Customer Education
Customer Training: 12 Important KPIs You Need To Measure Success
All companies, big or small, need to set business goals and develop a strategy for reaching them. They also need to have a system in place for evaluating…
Customer Education
The Customer Education Experts Directory
Since the outbreak of the global pandemic, customer education has become a hot topic of discussion, and for a good reason. Recent research findings collected by Intellum (2019),…
Customer Education
Product Education: Transform Your Users Into Experts (Quick Guide)
As an entrepreneur, you're aware that educating people on the use of your product (be it a tangible product, service, or software) is a tactic that can bring…
Customer Education
Customer Education: How to Build A Great Online Corporate Training Program
Did you know that when it comes to happy customers it's not all about the lowest price? Not anymore at least. Now is the time to rethink the…